Delivery Information
Shipping Costs
We are currently only able to ship within the UK. Shipping is charged at a flat rate of £3.10 per order for second class dispatch and £5.50 for first class dispatch. You will be asked to select your preferred shipping method at checkout.
Shipping Details
We aim to send all orders within 5 working days’ with the following type of exceptions:
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We do not ship orders on UK bank holidays or weekends.
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We do not normally ships orders on Friday, Saturday or Sunday.
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If you place an order on Friday, Saturday or Sunday then it may not be shipped until the following Monday or Tuesday.
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During busy periods such as Easter and Christmas shipments may be delayed. On these occasions we will process all outstanding orders in the order that they were placed and ship them as quickly as possible.
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We do not ship orders over the Christmas holiday period; Normally this is around 16th December to 4th January but is dependent on the UK bank holidays and Royal Mail last posting days.
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If there is a problem with your order such as missing or incorrect delivery details or stock problems then your shipment may be delayed. In the event of a problem we will contact you as quickly as possible.
Delivery Times
Orders will typically reach you within 2-3 working days of us shipping the order (second class), or 1-2 days (first class). Harder to reach places such as the Scottish Highlands, Isles and Northern Ireland can take longer. Orders may also be delayed if no one is available at the delivery address to receive the order or during busy postal periods such as Christmas.
IMPORTANT: It is recommended that you use a delivery address where someone will be available to receive the order such a workplace or residential address if someone is likely to be in.